Shipping & Returns
Shipping Policy
We use 1st Class posts for all our mushroom grow kits, unless there is a limited service/choice being offered by the postal service.
Our mushroom grow kits contain live fungi cultures and therefore we advise to use your grow kits within 14 days of receiving it.
Return & Exchange Policy
Buy with confidence: If your mushroom grow kit has arrived damaged in the post or if you are unhappy with the way your grow kit has fruited (upon following all instructions laid out on the flyer provided), please send us an image proof via @heartygrowers on Instagram, Facebook or email us on connect@heartygrowers.com.
Do bear in mind, our mushroom grow kits contain live fungi cultures and returning the product may not be advised. In such situations, we would opt for either a full/partial refund or a product replacement.